Privacy Shield Policy / Privacy Policy

This Privacy Shield Policy (“Privacy Policy) applies to the websites related to BARRCODE Branding and its affiliated companies (“BARRCODE Branding” or “We”), including but not limited to the sites at barrcodebranding.com as well as to any software, services, and/or products offered on such website (hereafter the “Sites”).

BARRCODE Branding values privacy – ours and yours. To help maintain your privacy and the security of your personal information, we communicate this and all of our privacy policies to BARRCODE Branding employees and agents, and we internally enforce privacy safeguards. 

We’ve developed this Privacy Policy to explain how we collect, use, disclose, transfer, and store information received from you in connection with the Sites. Before disclosing information to us, please familiarize yourself with our privacy practices so you can understand how your information may be used by BARRCODE Branding.

Our Collection and Use of Information:

BARRCODE Branding may collect information in a number of ways from users who access our Sites or services. We collect personal and non-personal information in various ways. You may provide your information to us to receive a product, service, or communication from us; we may request your information to better serve you; or we may require your information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

A. Collection of Personal Information

Personal information (or “Personally Identifiable Information” or “PII”) is information and data that can be used to specifically identify or contact a single person. 

You may be asked to provide your personal information when you contact BARRCODE Branding for any reason. BARRCODE Branding may share your personal information internally. If we do, we will use it in accordance with this Privacy Policy. We may also combine personal information with other information to help us to develop or improve our products, services, content, communications, and/or advertising, or to provide improved user experiences for you.

Personal information we collect

Examples of some types of personal information BARRCODE Branding may collect in connection with the Sites and how we may use it include the following:

  • When you purchase, register, or login to use software, products, or services, request support, download a software update, register for a webinar, live workshop, or training, provide feedback on a software product, or participate in a promotion, contest or online survey, or respond to an advertisement, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and/or social media credentials. BARRCODE Branding does not directly collect credit card numbers in connection with the websites provided in connection. Payments for those products/services are made through other means or sites and thus we do not collect or store credit card numbers in connection with any of those products/services that this Policy applies to. We may collect credit card information in connection with your use of KARTRA shopping cart services.

How we use your personal information

  • Optional Communications: The personal information we collect allows us to provide you with BARRCODE Branding’s latest product announcements, helpful tips and information, special offers, software updates, and upcoming events. If you don’t want to receive these communications, or do not wish to be on our mailing list, you can opt out of receiving them. Each communication will provide opt-out directions, and you can also generally opt-out via your account dashboard if you are a registered user, client, or customer. The information in connection with these optional communications and your responses help us to improve our products, services, content, and advertising.
  • We also use personal information to help us develop, deliver, improve, and customize our products, services, content, and advertising and to provide a better user experience for every user of our products, and services.
  • Important Communications: We may use your personal information to send important communications, e.g., about your purchases of or access to software, products, or services, material changes to our EULA, terms, conditions, and policies (including this Privacy Policy), critical updates to software products, or services, or changes (including regulatory changes) that impact your use of BARRCODE Branding products, or services. Because this information is vital to your interaction with BARRCODE Branding, you may NOT opt out of receiving these communications if you wish to continue to use the Sites, or any products, or services offered in connection with the Sites.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve BARRCODE Branding’s products, services, communications, support and/or help functions, and user interfaces.
  • If you enter into a promotion such as a contest, a giveaway, a one-time or special offer, or similar promotion, we may use the information you provide to administer those programs.
  • If we become involved in a legal process as a result of your actions on the Sites, or in connection with any software, products, or services offered via the Sites, we may be required to disclose your PII or PIFI to a government authority, or a third party who e.g., issues a subpoena that require us to provide it. Our response(s) to any such legal process will be handled on a case-by-case basis following the advice of our attorneys.

B. Collection of Non-Personal Information

Information of a type or in a form that does not permit direct identification of or association with any specific individual is ‘non-personal information.’ Combinations of personal and non-personal information are considered personal information if the combined information can be used to identify or contact any specific individual(s). Aggregated data is considered non-personal information for the purposes of this Privacy Policy as long as it cannot be used to identify or contact any specific individual. Internet Protocol (IP) addresses and certain other identifiers may be considered personal information under various local laws; we endeavor to comply with the laws and regulations that are applicable to us.

How we collect and use your non-personal information

We may collect, use, transfer, and disclose non-personal information for any purpose.

The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect non-personal information (e.g. demographic information) regarding our customers collectively including information such as age, gender, occupation, preferred language, zip code, area code, geographic location, or the time zone from which customers access the Sites, products, or services. Such non-personal information is used so that we can better understand who our customers are, and their behavior generally with regards the Sites, and to improve our software, products, services, communications, support, help, user experiences, and advertising for our customers.
  • We also may collect non-personal information regarding customer activities on the Sites or use of the BARRCODE Branding software, products, and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Sites, or our software, products, and services are of most interest or which can be improved. Non-personal support or help request data may be used to improve our software or the Sites, communications, and user interfaces, or to allow us to provide additional product or service offerings to our present or future customers.
  • We may collect non-personal information regarding the digital footprints of our customers with respect to accessing the Sites, or any related software, products, or services including mobile and non-mobile access, specific types of devices being used, unique device IDs, type of browser(s) being used, networks that our customers use, and other non-personal information. This information may be used to improve the Sites, software, products, or services including but not limited to their performance, functionality, design, or responsiveness.

C. Cookies and Other Technologies

To help BARRCODE Branding serve you better, we use technological means to better understand and adapt to user behavior. To accomplish this, the Sites, as well as our online software and services, email messages, and advertisements may use cookies or related technology such as pixel tags, clear gifs, and web beacons. These technologies help us to know which parts of the Sites people have visited and provide data to aid us in understanding the effectiveness of the software services, our advertisements, and web searches. These data are used to improve our software, products, services, communications, and advertisements. We generally consider such information collected through the use of cookies and other technologies as non-personal information, and treat it accordingly.

We also use cookies and other technologies to remember personal information when you use the Sites, software, products, or services. These uses are intended to improve your personal experience. For example, we can provide better and more personal results if we ‘remember’ your preferred settings, your name, and such.

BARRCODE Branding may use cookies or other technologies in connection with certain advertising services to determine your experience with our content including whether an ad is likely to be of interest to you, whether or not you are served a particular ad, and the number of times you are served a particular ad. These technologies allow us to measure the effectiveness of our ad campaigns. You may have options for opting out of such targeted ads. You should contact your service provider or your mobile provider to inquire about how to do so.

BARRCODE Branding also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients. For example, these communications may include one or more clickable text or graphics that include URLs that link to content on the Sites. However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on the Sites. The tracked data can help BARRCODE Branding determine the effectiveness of our communications to users and customers, or to gage interest in specific topics. If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages. Such communications may also include pixel tags that can tell us whether e.g. an email has been opened. We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.

Cookies and other technologies can generally be controlled on your devices. If you want to disable cookies and you should review your privacy or security settings. Please note that certain features of the Sites or related software, products, or services may not be available if you have cookies disabled on your device. We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties, you may wish to enable them to see if the problem is resolved.

D. Log Files

As part of standard protocols, BARRCODE Branding’s servers automatically gather certain information and store it in log files. This information may include date/time stamp of access, Internet Protocol (IP) address(es), device type, operating system, browser and version, language, log-in details, Internet Service Provider (ISP), referring page, exit page, and other data.

These log files are useful for a number of purposes including helping BARRCODE Branding to maintain security, measure relative usage, understand and analyze trends regarding users, server access, load, or server problems, more effectively and efficiently administer the Sites, as well as related software, products, services, or communications, and gather non-personal demographic information about our users. Consistent with the provisions of this Privacy Policy, BARRCODE Branding may use the data in its Log Files in a variety of ways useful to its business or to provide better experiences for its users and customers.

E. Social Media

BARRCODE Branding may collect certain information from you if you interact with us via social media such as Facebook, Twitter, LinkedIn, Google+, Pinterest, Snapchat, Instagram, and other such services. For example, you may be given the option to register for webinars, take advantage of special offers, receive mailings, newsletters or the like, via your social media account. The information we receive or collect from such social media, and our ability to collect it, may depend on the social media site, its policies, and its requirements or its technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you regarding the reason you connected with us or with additional offers in the future. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfill your request.

F. Children

Protecting children’s privacy is important to BARRCODE Branding. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, we restrict our website use to persons eighteen years or older. Therefore, we do not knowingly collect personal information from children under 18. If we learn that BARRCODE Branding has inadvertently collected or received the personal information of a child under 18 we will take steps to delete the information.

[PLEASE NOTE: You must be 18 or older to use the Sites, and to purchase the software, products, or services offered via the Sites without an adult (parent or guardian).]

DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED VIA THIS WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IT IS NOT MONITORED AS DOING SO.

Notwithstanding the foregoing, if we discover or form a reasonable belief that we have received any information from a child under 18 in violation of this policy, we will delete that information. If you believe BARRCODE Branding has any information from a child under age 18, please contact us at the following address:

Via Mail:

BARRCODE Branding
25 Tierra Plano Rancho
Santa Margarita, California 92688

via email: connect@barrcodebranding.com  

Disclosure to Third Parties

At times BARRCODE Branding may make certain personal information available to strategic partners that work with us to provide software, products and services, or that help us service our customers. Personal information will only be shared by BARRCODE Branding to provide or improve the Sites, and our software, products, services, and advertising.

A. Service Providers

To provide its various products or services, BARRCODE Branding works with third party providers, who may be located wherever BARRCODE Branding operates, or in any other location. Such companies provide services to BARRCODE Branding. Examples may include information processing, emailing services, server hosting, transaction processing and banking services, video hosting, product/service delivery, communications, managing and enhancing customer data, providing technical support and/or customer service, and conducting customer research or satisfaction surveys. At any given time, BARRCODE Branding may work with one or more such provider. We will only provide personal information to these companies where required for them to provide their services, or to improve our products or services for our customers. These companies are contractually obligated to protect your information.

B. Others

BARRCODE Branding will not share PII with third parties for their marketing purposes. In some cases, BARRCODE Branding may be required by legal process to disclose your personal information. Such disclosure may be compelled by applicable law, regulation, judicial order, and/or lawful requests from local authorities. BARRCODE Branding may also disclose information about you if we determine, in our sole discretion, that disclosure is necessary or appropriate to ensure the safety of any individual(s), or for purposes of national security, law enforcement, or other issues of public importance.

If the Sites and/or software, products, or services, or BARRCODE Branding becomes the subject of a reorganization under the bankruptcy law, a merger, a sale, or other change in control, any and all personal information in BARRCODE Branding’s control will be transferred to the trustee, debtor in possession, successor, acquirer, or such other third party as will control BARRCODE Branding, the Sites, and/or software, products, or services thereafter.

We reserve the right to disclose personal information if we reasonably believe that disclosure is necessary to protect our users, customers, or the public, prevent fraud or financial wrongdoing, or in any action to enforce our End User License Agreement, Terms and Conditions, or other policies regarding BARRCODE Branding.

Personal Information Protection

BARRCODE Branding uses commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access of personal information to our employees, contractors, and/or agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. BARRCODE Branding and its third party providers use Secure Sockets Layer (SSL) encryption on all web pages where personal information, including financial information is transmitted.

You are solely responsible for any personal information you choose to submit on non-secure sites including but not limited any discussion forums or public comment threads on the Sites, or any social media sites, groups, or threads related to the Sites or the related software, products, or services.

Access to Your Personal Information

BARRCODE Branding software customers should periodically log in to review your name, contact information and other readily available personal information, and to ensure they are accurate, complete, and up to date. You can make changes to your information. Changes to your personal details and particulars should be made through the software.

You can request access to any personal information we have for you. We will make a good faith effort to provide you with access to reasonably accessible information. You can request that we correct the data if it is inaccurate or delete your personal data. BARRCODE Branding will comply with such requests if they are reasonable and we will delete your data if BARRCODE Branding is not required to retain it by law, and does not require it for legitimate business purposes. We may reserve the right to refuse deletion requests that we believe require undue time, or technical effort, or where not provided by local law. We also reserve the right to deny or delay requests where the personal information is scheduled to be deleted as part of any upcoming purge of data that is not being retained. Requests for access, correction, or deletion can be submitted to connect@barrcodebranding.com

Links to Third-Party Sites

The Sites, software, products, services, and communications may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices, not this Privacy Policy. Please be aware when you leave the Sites and understand that you are subject to a third party’s privacy policy except when you are on the Sites, or using BARRCODE Branding’s related software, products, or services.

International Users: US Safe Harbor

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.

In certain circumstances, you may have recourse if BARRCODE Branding fails to comply with the requirement or provisions set forth in this policy. Such recourse is available to you at no charge. As a first step we will always sincerely endeavor to thoroughly investigate and expeditiously resolve any concerns or complaints you may have. You can contact our privacy compliance staff at the following addresses (email and regular mail):

BARRCODE Branding
25 Tierra Plano Rancho
Santa Margarita, California 92688

via email: connect@barrcodebranding.com   

Before seeking further recourse regarding any concerns or complaints regarding your collected data, you should try to have us resolve it for you informally. This should be faster and easier for all involved. If you are not satisfied with the resolution we propose informally, you have the right to pursue further recourse via the independent recourse mechanism that we have made available to investigate unresolved complaints.

Changes to this Privacy Policy and Privacy Questions

If you have any questions or concerns about this Privacy Policy please email us at connect@barrcodebranding.com

 

This Privacy Policy is subject to change from time to time at BARRCODE Branding’s sole discretion. Please check this page periodically for changes. Any such changes to the Privacy Policy will be available on this page. If the policy has been changed in a material way, a notice will be posted on our website along with a link to the updated Privacy Policy. Your continued use of our site following the posting of changes to these terms will mean you accept the changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected. 

Digital Millennium Copyright Act (DMCA)

BARRCODE Branding Policy on Intellectual Property Rights

BARRCODE Branding has the utmost respect, value, and appreciation for intellectual property rights – its own intellectual property rights and those of others.

BARRCODE Branding does not permit copyright infringing activities and infringement of intellectual property rights using its websites, software, products, or services related to barrcodebranding.com. All such uses of the Sites and Software are violations of our EULA as our Acceptable Use Policy. As with any system where user-contributed content (“User Generated Content”) is present, we do not have the technological means to know in advance or to determine whether any given content is used with permission, under license, or is a ‘fair use’. To the extent technically feasible, where infringing content is found and identified on a server or other computer directly controlled by BARRCODE Branding, we will endeavor to assist copyright holders in protecting their rights under the Digital Millennium Copyright Act.

Procedure for Filing a Claim of Infringement Under the DMCA (“DMCA Take Down Notices”)

A. If you are a copyright owner or an authorized agent of such an owner with a good faith belief that any content used with the Sites and Software or included as part of any User Generated Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C § 512(c)(3) for further detail):

i) identification of the copyrighted work you claim has been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;

ii) identification of the material that you claim to be infringing or to be the subject of infringing activity and that you believe must be removed, or access to which should be disabled, and information reasonably sufficient to permit BARRCODE Branding to locate the material;

iii) information reasonably sufficient to permit BARRCODE Branding to contact you, such as an address, telephone number, and, if available, an electronic mail;

iv) a verified statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

v) a verified statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

vi) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You should send the Take Down Notice to BARRCODE Branding’s designated Copyright Agent, authorized to receive notifications of claimed infringement:

Copyright Infringement
BARRCODE Branding
25 Tierra Plano Rancho
Santa Margarita, California 92688

connect@barrcodebranding.com

NOTE: only verified DMCA Take Down Notices should go to the designated Copyright Agent; any other feedback, comments, requests for technical support, and other communications should be directed to BARRCODE Branding. You acknowledge that if you fail to comply with all of the requirements of this Section 5(D), your DMCA Take Down Notice may not be valid and may not achieve the desired result. DMCA Take Down Notices that do not substantially comply with the foregoing requirements, which do not provide enough information for the allegedly infringing content to be located, or which lack the requirement verification may not receive a reply.

B. Upon receipt of a verified DMCA Take Down Notice that identified allegedly infringing content in the required manner, BARRCODE Branding will investigate and disable access to the allegedly infringing material. BARRCODE Branding will also notify its User of the Take Down Notice, and if BARRCODE Branding receives a Counter Notice that substantially complies with the requirements below, BARRCODE Branding may restore access to the content in question consistent with the procedures below and the provisions of the DMCA.

C. Counter-Notices

BARRCODE Branding understands that copyright holders are not always correct in their beliefs regarding infringement, even when requesting ‘take downs’ in good faith under the DMCA. If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and/or use the material in your content, you may send a Counter-Notice containing the following information to the designated Copyright Agent (see above):

i) identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;

ii) a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;

 iii) your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in San Diego, California, and a statement that you will accept service of process from the person who provided notification of the alleged infringement; and

iv) your physical or electronic signature;

 

If a Counter-Notice is received by the Copyright Agent, BARRCODE Branding may send a copy of the Counter-Notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the user, the removed content may be replaced, or access to it restored, in 10 (to 14) business days or more after receipt of the Counter-Notice, at BARRCODE Branding ‘s sole discretion.

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